Headset Repairs, Plantronics Headsets, GN Netcom Headsets
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Headset Repairs

Plantronics Headset Repair

Professional Headset Repairs: Communication Technologies, Inc. offers complete telephone headset repairs for all major brands. We repair Plantronics telephone headsets, Jabra/ GN Netcom telephone headsest as well as Senheiser and VXI telephone headsets. We make it easy and convenient for you to save money, time and effort from the start of the repair process of your telephone headsets. Our service facility is equipped with state of the art technology and staffed by highly experienced technicians familiar with all problems areas - Non-repairable telephone headsets average less than 1%. We have a significant inventory of new and used replacement parts - ensuring fast turnaround times. Your telephone headsets will undergo the following series of inspections, tests and reconditioning prior to shipping:

  • Physical inspection of the telephone headset and cords (check for exposed wires, cracked quick disconnects etc).
  • Test, analyze and reset transmit and receive circuits to factory specifications.
  • Test amplifier switch
  • Clean and buff all connector pins to ensure proper conductivity.
  • Clean, sanitize and polish complete headset.
  • Replace ear cushions, wind screens or voice tubes (Optional at customers request)
  • Bench test telephone headsets to ensure all components conform to factory specifications.
  • Final QA inspection

Prices for our telephone headset repairs (listed below) are 20% to 60% less than the competition! Communication Technologies, Inc. offers 48 hours in-shop turn-around on telephone headset repairs.  Each repaired telephone headset comes with a full 60 days parts and labor warranty.

ManufacturerComplete UnitHeadset Top OnlyAmplifier Base Only
GN Netcom$21.50$16.50$16.50

Prices do not include consumables. (Ear Cushions, ear tips, voice tubes, wind screens etc.)

Shipping Instructions:

1) Consumables, such as new ear cushions, voice tubes, windscreens, will be replaced at customer option. Please print Customer Instructions Form (click on link at bottom of page) and check appropriate boxes.

2) Package your telephone headsets in sturdy cardboard boxes for shipment and thoroughly seal with shipping tape. (Recycle copier boxes - they make excellent shipping boxes.) Complete Customer Instructions form and include in shipment.

3) If a RMA (Return Merchandise Authorization) tracking number is needed, please call us at 1-800-370-1105 or email Customer_Care@comm-technologies.com and ask for RMA to accompany your headsets.

Send your telephone headsets for repair to:

Communication Technologies, Inc.
2008 South 146th Circle
Omaha, NE 68144

Please download (by clicking here), complete, and send in the Customer Instructions

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