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Headset Care Tips

Your telephone headset is a major tool you use in the communication process. The condition of your telephone headset is one of the factors that determines the quality of your communication.

Communication Technologies, Inc.ís goal is to help you communicate clearly with the person you are talking to on the phone. We can usually repair your telephone headset when it breaks or goes out of adjustment but there are a few simple things you can do to keep your telephone headset in good working order and extend it's life. Here are a few good tips on how to care for your telephone headset:

DO NOT USE ALCOHOL. Alcohol or products containing alcohol will create static by stiffening and cracking the cords. Products such as Lysol contain alcohol and should never be used to clean your headset. When the cord hardens you will begin to hear static. When this occurs the headset cannot be repaired. A non-alcoholic germicidal wipe should be used to clean and sanitize your telephone headset.

USE THE HEADBAND OR EAR PIECE TO REMOVE THE TELEPHONE HEADSET. Always use the headband or earpiece to remove your telephone headset. Never use the microphone or microphone boom to remove the headset. Using the microphone or microphone boom will cause the microphone to loosen and eventually become unusable.

DO NOT PULL ON THE QUICK DISCONNECT CORDS. Improperly separating the telephopne headset from the amplifier is the number one cause of telephone headset repairs. Always use the thick plastic part of the Quick Disconnect to separate the telephone headset from the base unit. Never pull the wires when separating the top from the bottom unit.

BE AWARE OF THE LOCATION OF CORDS. Often times cords get caught in armrests and are damaged when you move away from the chair without untangling the cord. Telephone headsets also drop on the floor and are inadvertently stepped on or ran over with the wheels of the chair. Increasing your awareness of the position of your telephone headset and cords will minimize damage to your headset.

YOUR TELEPHONE HEADSET IS AN IMPORTANT TOOL. IN ORDER TO PROVIDE CLEAR COMMUNICATIONS YOUR TELEPHONE HEADSET SHOULD BE PROPERLY MAINTAINED